- STATUS: ENABLED
1. WHAT IS REVO DISPLAY? 2. HOW TO LINK DISPLAY? 3. SETTING THE REVO DISPLAY OPTIONS 4. ACTIVATE A MARKETING FORM IN THE REVO XEF AND REVO RETAIL APP
1. WHAT IS REVO DISPLAY?
It is an app that complements Revo XEF and Revo RETAIL. It is typically used on an iPod Touch or iPad Mini, although it is compatible with any iOS device.
It lets you see, in a visual and simple way, the transaction (price, product description, etc.). This is shown in real time and lets the end customer to see their order, although Its functions are not limited only to that.
It also offers, as a marketing tool, the possibility of adding promotional images and videos, along with messages or different types of surveys.
2. HOW TO LINK DISPLAY?
The first thing you need is to establish communication between the device that will use DISPLAY and the one that you will use with XEF or RETAIL to add products.
1. Download Revo DISPLAY from the App Store.
Once downloaded, you’ll need to configure the IP of the device with DISPLAY as static. You should write down so as not to forget it, to add it later to the configuration of the device with XEF / RETAIL.
Note: It’s advisable to have an IP defined outside the DHCP range to avoid any network conflict.
2. With the XEF / RETAIL device, go to Settings / REVO and add the IP noted above, in the REVO DISPLAY field, just as shown in the attached image. This is used for XEF and/or RETAIL to find the device that you are going to use as DISPLAY.
Note: Reboot both apps, on both devices, so that they link correctly.
With the previous steps completed, the devices will now be linked!
3. SETTING THE REVO DISPLAY OPTIONS
As mentioned previously, REVO DISPLAY offers the possibility of adding photos/videos and personalized surveys. Here you will see an example of adding a photo.
1. To add a photo:
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Enter the XEF's back-office or RETAILS's back-office.
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Go to the Integrations / XEF's Revo DISPLAY or RETAIL's Revo DISPLAY.
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Click on +New and in the new tab, select Photo.
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Next, click on the image and in Select file, select the image you want to upload from your device and, finally, click on Save.
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The images will be shown in the order in which you have them added.
Note: The size of the photos must be 512x716.
The display time of the images can also be configured. For it:
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Go to the device where REVO DISPLAY is installed.
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Enter Settings / Revo DISPLAY and in the IMAGE DELAY field, modify its values with the bar, which range from 4 to 60 seconds.
2. To add a video:
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Enter the XEF's back-office or RETAILS's back-office.
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Go to the Integrations / XEF's Revo DISPLAY or RETAIL's Revo DISPLAY.
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Click on +New and in the new tab, select Video.
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Add the YouTube link in the video field and finally click on Save.
Note: The size of the videos must be 1024x768.
The display time of the images can also be configured. For it:
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Go to the device where REVO DISPLAY is installed.
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Enter Settings / Revo DISPLAY and in the SCREENSAVER DELAY field, modify its values with the bar, which range from 10 to 120 seconds.
The videos are displayed as a screen saver, which means that they are enabled when there is no activity in said period of time.
3. In the following example, you can set up a survey. For it:
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Return to XEF's back-office or RETAILS's back-office
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Enter Integrations / XEF's Marketing or RETAIL's Marketing.
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Next, click on +New and the program will ask for a name. You can see that just below the name, you have the option to print.
This is used to enable the option for the survey to be printed on a ticket and the customer to fill it out with a pen.
Note: By default it is disabled.
Once you have created the survey, it will be added for you to edit it.
To add content, click on the number to access and then click on +New to add the questions.
Note: More information on how to create and manage our Marketing Surveys can be found here for XEF or here for RETAIL.
4. ACTIVATE A MARKETING FORM IN THE REVO XEF AND REVO RETAIL APP:
Enabling or disabling the form in the app is very simple.
1. Go to the REVO menu r
2. Click on to synchronize the account and download the latest changes.
3. Enter Preferences.
4. Select the form in Marketing Forms.
5. Show the form in Revo DISPLAY.
6. Click on Save to confirm.
Note: You can have several surveys prepared, but we can only show one at a time.
If the Show the form in Revo DISPLAY option is disabled, the form will be displayed in XEF every time an order is closed.