Revo offers to every user a database within its Back Office detailing every action performed in a command from the Revo Xef application.
Note: The registration and movements of a command will only be visible during the first 15 days.
To access the activity log:
1. Enter your Back Office account.
2. Reports.
3. Select the activity registration option.
Once inside the activity log, select the desired dates through a custom range. In this same section, you shall also find a series of filters (optional) available to streamline your search. Among them:
1.- Filter by employee
2.- Action:Enter the bug you want to look for.
3.- ID:Detail the ID of our command.
DETAILS FROM EACH BUG
Next, find the name of the bug with its explanation, in order to easily interpret the data registered in a command.
Note: The "%@" icon shown below is a dynamic variable field that changes according to the bug.
- Add default item: (%@) %@: Product added by default to the order.
- Added (%@): Product added to order.
- Added discount (%@): Discount added to the order.
- App background task expired:
- App becomes active:
- App enters background
- Apply discount %@ to %@":
- Apply general discount to each content: General discount applied to the entire order.
- Authorized action:
- Backgorund expired:
- Cannot check if locked by me: %@:
- Cannot lock because it is locked by: %@: Can not save the order because it is blocked by another user.
- Cancel order: The order has been canceled.
- Cancel retry! %@:
- Cashier canceled: Process canceled at the cashier.
- Cashier charge completed: %.2f: The cash load in the cashier has been successfully completed.
- Cashier charge failed: %@: The cash load in the cashier has NOT been completed.
- Cashier charge: %.2f:
- Cashkeeper gives change:
- Change payment method %@ from %@ to %@:
- Change payment method: Modification in the payment method of the order.
- Change table name to %@: Change table name.
- Charge with AEVI Terminal finished ok:
- Charge with AEVI Terminal finished with error: %@:
- Charge with AEVI Terminal:
- Charge with mPOS finished Ok: %@:
- Charge with mPOS finished with error: %@:
- Charge with mPOS: Activated the payment with mPOS.
- Charged with (payment method): Payment method used for the collection of the order.
- Check if locked: Checking if the order is blocked.
- Close without saving yet: Order closed without having saved yet.
- Close: Close order
- Comes from refund of %@:
- Content ids from server not the same as invoice:
- Content ids from server not the same as order contents:
- Delete invoice with id: %@: Elimination of the invoice.
- Delete payment with id: %@: Elimination of payment.
- Delete App\Models\Orders\OrderContent(S):
- Discount removed: Discount removed from the order.
- Duplicate to offline POS:
- Exit kiosk mode: Closed session of the kiosk mode.
- Failed to get %@ Hash:
- Failed to get new invoice id: Unable to obtain a new invoice.
- Failed to link invoice with contents:
- Fast Cash: Quick charge.
- Fast print check: Fast printing.
- Force unlock: Force unlock of a table with an existing order.
- Invoice created: Invoice created.
- Kitchen note printed: %@ to %@: Error printing the note to the kitchen.
- Loaded table:(name of table) with (number of products) items: Table loaded correctly.
- Lock: Order locked
- Login(S): Login to the account.
- Logout(S): Log out of the account.
- Merge with %@: Order merged with another.
- Move content %@ to new table %@: Move the contents of an order to an empty table.
- Move content %@ to table %@: Move the contents of an order to an open table.
- Move from %@ to %@:
- Move to virtual %@: Move a table to virtual.
- No need to save to server, order has not been changed: The order has not been modified.
- No Network, went offline: No connection. Working in offline mode.
- Not locked by me:
- Open cash drawer: Cash drawer open.
- Order emptied: Order without items.
- Order NOT recovered: Order has NOT been retrieved.
- Order recovered: The order has been recovered correctly.
- Presence: autoStart with result number:
- Preview: Preview of the order.
- Print check from preview: Print the ticket from the preview section.
- Print check splited:
- Print check status reverted:
- Print check
- Print copy: Copy
- Print kitchen note:%@: Note print in kitchen.
- Print to kitchen failed: Kitchen printing error.
- Print: Print order.
- Quantity updated for product from quantity to quantity: Modified quantities of the product in the order.
- Refund pressed:
- Removed item: %@ (%@) with quantity: %@: Product removed from the order.
- Reopen and delete invoices: Order reopened and invoices deleted.
- Reopened: Order opened again.
- Reprinted invoice from tables layout: Reprint invoice from the table.
- Retry to save: Retry of order saving.
- Save failed! %@: Error saving the order.
- Save: Save
- Send invoice by mail: Invoice sent correctly by email.
- Set free 2: You have left the order without adding any added product.
- Set free: You have left the order without adding any added product.
- Toggle splited items: Products divided in the order.
- Try to print when locked by another: Trying to print, but the order is blocked by another user.
- Trying to save when still saving ...: Trying to save the order when you are still saving it.
- Unlock: Order unlocked
- Updated status: Update of the data.
- User changed to: %@:
- Went online: Internet connection. You are online again
- WS: Error sending ticket:
- WS: Ticket sent:
Activity log example
You have selected below a couple of orders to analyze your actions.
Follow the steps in this order.
- Open Table B-23 with 0 products.
- Add 1 COCA COLA.
- Add 1 IBERIAN HAM SANDWICH.
- The device checks if the table is locked.
- Print to kitchen.
- Save order on the device.
- Save order on the server.
- Display order from the "Preview" screen.
- Print ticket from that same screen.
- Print order ticket.
- Update order status.
- Display order from the "Preview" screen.
- Block order.
- Open Table B-23 with 2 products.
- Charge it with the payment method "Cash".
- Close it on the server.
- Close it on the premises.
- Save.
This is the process that has a simple order. Now we are going to see a more complex one.
- Open Table 93 with 0 products.
- Add 1 BROCKMANS.
- Add 1 JOHNNIE WALKER RED.
- The device checks if the table is locked.
- Print to kitchen.
- Save order on the device.
- Save order on the server.
- Display order from the "Preview" screen.
- Display order from the "Preview" screen, but from another device.
- Print account through the "Preview" screen.
- Run account printing.
- Update order status.
- Display order from the "Preview" screen.
- Block order.
- Open Table 93 with 7 items.
- Move a product (virtual ID 614107) to table 60B.
- Display order from the "Preview" screen.
- Block order.
- Open Order 93 with 6 items.
- The device checks if the table is locked.
- Save order on the server.
- Save order on the device.
- Display order from the "Preview" screen.
- Print order from the "Preview" screen.
- Run account printing.
- Update order status.
- Display order from the "Preview" screen.
- Block order.
- Open Table 93 with 5 products.
- Add discount called "INVITATION".
- Print order ticket.
- The device checks if it is locked.
- Save order on the device.
- Save order on the server.
In this order you could see one more case (Discounts, table movement ...).