https://sihot.com

- STATUS: ENABLED

- COMPATIBLE VERSION: 3.5.1


1. WHAT IS SIHOT?
2. HOW DOES THE INTEGRATION BETWEEN SIHOT AND REVO WORK?
3. REVO CONFIGURATION
4. HOW TO MAKE A ROOM CHARGE
5. HOW TO CANCEL A ROOM CHARGE
6. HOW TO SEND THE CLOSURE TO SIHOT


1. WHAT IS SIHOT?

SIHOT is a hotel management system used in the hotel industry. It offers functions such as room reservations, revenue tracking, invoicing, guest management and inventory control.

It provides a comprehensive platform to optimize operations and improve efficiency in hotels and properties. It is a complete solution for effective management and quality service to guests.


2. HOW DOES THE INTEGRATION BETWEEN SIHOT AND REVO WORK?

This integration lets you use SIHOT <-> REVO. Now hotels can operate with a multi-platform all-in-one cloud system.

The SIHOT <-> REVO integration allows you to combine two Cloud systems into one, achieving a complete solution, which makes it possible to carry out the following action:

  • Charges directly from REVO to the customer's account at the hotel/hostel (room/bed).

3. CONFIGURATION IN REVO:

INTEGRATION CONFIGURATION

1. Access the Revo XEF back-office.

2. Click on Integrations.

3. From the Add button, we search for SIHOT.

4. Click on Add to add the integration.



5. Fill in the following information:



  • Enabled: √

  • Number: Identification number of the integration.

  • Test: Disabled.

  • API URL: xxx

  • External API URL: Leave empty.

  • API Key: xxx

  • Guest expenses product ID: ---

  • Multiple daily accounts: ---

  • Daily close room: Room where the end of shift is sent (a virtual room that would be used to register PMS data, where the room number will depend on the hotel).

  • Default Cash Number: It’s right in the name, the number of the hotel cashier.

  • Room - Cash Number mapping: A REVO room that is mapped to SIHOT cashiers (Value = Information provided by SIHOT).

  • Invoice prefix: xxx

  • Ignored payments: Payment methods that we will not send at the end of the shift.

  • Last Turn: Leave blank.

  • Reprint Turn: Leave blank.

  • Room charge signature: Enable to request a room charge signature.

  • Print signature: Choose option to print the signature or not.

Note: Fields with xxx are provided by SIHOT.

6. Click Save to confirm the changes.


PAYMENT METHOD CONFIGURATION

1. Access Configuration / Payment Methods

2. Click on the +New button (located in the upper right corner).

3. Add the following payment method:



  • Enabled: √

  • Number: Room Charge SH (⚠ This number must be exactly the same).

  • Open drawer: Disabled.

  • With final checkout: Disabled.

  • Exchange management: Not allowed.


4. Click again Save to confirm the changes.

IMPORTANT: Finally, verify that all products have a general group assigned to them. Otherwise, those products that are not assigned the corresponding general group will not be accounted for in the PMS.

Note: It’s advisable to enable the mandatory general group per product so that there are no synchronization problems in the future.

The integration is now fully configured!


4. HOW TO MAKE A ROOM CHARGE:

1. In a new order with products, click on the button to pay.



2. Choose Other payment methods.



3. Select Room Charge SH in the list.



4. Enter the room number in the search engine.

Note: You can only search by room number and not by guest number.



5. Click the "enter" key on the device's keyboard.

6. Select the room.

7. The receipt will automatically be printed or, depending on the configuration, we will be asked if we want to print it or not.

8. If the option to sign is enabled, ask the customer to sign the authorization and confirm .



9. The receipt will be printed automatically.


5. HOW TO REFUND A ROOM CHARGE:

1. In REVO XEF, by clicking on the r, we will access the menu.

2. Choose the History option.



3. Locate the order in the Closed orders, select the order to return and click on the action button .



4. Select the Make a refund option.



5. Click the OK button to confirm the process.



6. The receipt will automatically be printed with a negative amount.

7. Also, in the History, the new negative record of the return will be shown. Here, you can find the following information:

  • Refund order number.
  • Ticket with negative amount.
  • Original order number from where the refund comes from.



6. HOW TO SEND THE CLOSURE TO SIHOT:

Once the till balance has been closed from Revo XEF in the usual way, we must send the information to Sihot, to do so:

1. In Revo XEF, click on the r.

2. Choose the option Cash Control.



3. Click on Send closure PMS.