In Revo XEF we can make a refund if the customer, for some reason, wants a refund. On some occasions, this option can also help us, in case of error, to make a refund and re-create a new order. In this way, the cash count will be correct.

How to make a refund:

1. Access the REVO menu r.

2. Select the option Historic data.

3. Locate the order to be refunded.

4. Once selected, click on the and select Do a refund.

5. We will be asked to confirm that we want to refund the order, click on OK.

6. It will automatically return us to the table plan.

If you re-enter Historic data, you will see that the refund was successful. In orders with refunds, a new icon appears to identify them more quickly and the system also blocks them to avoid errors or multiple refunds. You will also see the number of the invoice for which you have made the return.

Note: In order to be able to make returns, you must have the permission.