If, when you enter Revo, it shows the message Device not active, it means that the device is not active.
To solve this problem follow the following steps:
- Enter the back office
http://revoxef.worksusing your credentials. You can access from the Safari of your devices.
- Go to Your Account in the upper right corner.
- Enter Manage Account.
- Go to Devices.
- And finally activate the device.
- In the app, login again.
Note: If you see the text
Improve your account, it means that you have reached the limit of your devices and should add a new one to your license, or else that you have deleted the Revo app. In this case, you will see two devices with the same name and ip address on the list. In this case, you must deactivate or delete the device that appears active of the two; then the system will let you activate the device that was shown as deactivated.